Shipping policy

Shipping and Delivery

We strive to prepare your shipment within 1-3 days from order placement.  We deliver to Nordic countries via Posti parcel service and via UPS to many international locations

Prices include VAT, 24% within Finland

Prices do not include potential taxes, customs charges or other payments incurred by the buyer according to the local legislation related to the import of products

Tracking shipments

Tracking details will be provided after it has been sent to the shipper for delivery

Refusing an order

We reserve the right to refuse an order if necessary. In this case the payment will be returned to the buyer within 30 days

Force Majeure

AnnaOlivia is not responsible for delays caused by a force majeure or indirect damages resulting from the faulty condition of products or delayed delivery