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OVERVIEW
This website is operated by AnnaOlivia Oy with business id FI32903116. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are an adult individual in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS
We reserve the right to change our Terms of service at any time. It is expected that the customer reviews the updated Terms of service during purchase and is familiar with them. Any disputes will be resolved by negotiations between the parties. Any unresolved disputes will be settled in the Kainuu district court. Product prices are subject to change without notice.  We will not be liable for any changes or termination of terms and/or service to the customer or third party.  We will not be liable for any damage or disruption caused to third parties or the customer as a result of inaccurate information provided by the customer during ordering or subsequent communications. We reserve the right to refuse an order if misuse of data is suspected. 

GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Finland.

ORDERS AND PAYMENT

Orders placed through the shopping cart will receive an automated order confirmation email.  A valid email address must be provided during checkout. It is the customer’s responsibility to check the order confirmation email and items purchased.  If there are any issues, the customer must contact us immediately.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

RETURNS 

Review our refund policy by following this link. Refund Policy

ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy


PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy


CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@annaolivia.fi.
Our contact information is posted below:
AnnaOlivia Oy
Business ID: 3290311-6
VAT: FI32903116